Question
Q: What is the largest percentage of your business?

Answer
A: Pre-employment background investigations, tenant screening companies, and other resellers of information.

Question
Q: What makes up your current client base?

Answer
A: We have many Fortune 500 companies, as well as small to medium-sized companies.

Question
Q: How do you acquire information from over 3,000 counties in the U.S.?

Answer
A: We have Information Providers (IP's) whom actually visit each government center or courthouse in the U.S. In some counties we have enough volume to maintain an IP full time at that facility. There are some counties in which we purchase electronic access, although the percentage is small nationwide, as most county governments are not there yet.

Question
Q: How long has it taken to obtain your nationwide network of IP's?

Answer
A: More than 16 years.

Question
Q: Will Databaserecords.com grow into other areas of information?

Answer
A: Yes, we are in the process of adding many other public records for background investigations daily and we will provide the updates and news on or website.

Question
Q: Is there a nationwide criminal search available that searches every county in the US at one time?

Answer
A: No, not even the Federal Bureau of Investigation (FBI) has every county in the US linked to their system.

Question
Q: What is the difference between a courthouse search and a database search?

Answer
A: A courthouse search is a search from the actual court records, and is up-to-date as the last entry in that file for the past 7 years. A database search is as current as the last update of that database as each county varies.

Question
Q: What does NCIC stand for and who is allowed to access it?

Answer
A: NCIC stands for National Crime Information Center and only government officials with the "need to know" have the right to access it's information.

Question
Q: Is Databaserecords.com better than an NCIC check?

Answer
A: Yes, county records are where the actual case begins and the record of everything that occurs in that case is listed at the county level. The NCIC has only partial participation from states around the nation. A U.S. Department of Justice study states that only 40 states report criminal information to NCIC, and even the states that do report cannot ensure that every county or parish in that state has given them every case and the result of every case that has been filed.

Question
Q: What days of the week do you accept criminal searches?

Answer
A: Database searches are available seven days a week, 24 hours a day, 365 days a year on our website and fax machine. 
 
A: All other searches that require manual retrieval are accepted seven (7) days a week, 24 hours a day, 365 days a year, however, will only be processed during regular business hours; Monday through Friday 8:00 AM - 5:00 PM central standard time. We observe all Federal Holidays and some state and local holidays.      

Question
Q: "Instant Search" 

Answer
A: Instant searches are database searches in which search results are returned to your browser instantly within seconds.

A: "Onsite Criminal Search" - These searches are manual courthouse searches in over 3,000 counties in the US, Province in Canada, and in Puerto Rico. Because of limited volume, these searches take one to three business days to retrieve the results and e-mail them back to you via our 256 bit encrypted server.

A: "Driving Records Search" Databaserecords.com is a direct provider of Motor Vehicle Reports in all 50 U.S. States excluding Washington state. Databaserecords.com strictly adheres to the regulations imposed under the Drivers Privacy Protection Act (DPPA) and requires its clients to abide by this law as well. Turnaround times are approximate and subject to delays and changes out of the control of Databaserecords.com.

Question
Q: What information do you provide in your searches?

Answer
A: Index information to include case number, offense, date of offense or filing date, disposition of case and date of disposition.

Question
Q: Is there any place in the U.S. that you cannot retrieve information within the same parameters you state?

Answer
A: No, we can return results in any county within one to three business days with onsite criminal searches.