You pay for our search service, not the results.
We will not grant a
refund after a
search has been
conducted, except in
the
following instances
ONLY:
-
In the event you were charged
more than once
for a single
order. All such
claims require
submission of
valid proof of
purchase
reflecting the
charges. Refunds
granted may take
up to three
weeks to show a
credit on your
statement.
-
In the event you did not receive
your results.
-
In the event data we provided is
proven to be
inaccurate. All
such claims
require
submission of
faxed valid
documents and
source
information
proving the
provided data
was inaccurate.
Refunds would be
granted based on
the documents
received and the
additional
research
conducted.
Refunds granted
may take up to
three weeks to
show a credit on
your statement.
To submit a claim for a refund, please email
your request to
support@databaserecords.com |
