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Question
Q:
What kind of experience do you have and how long have you
been in business?
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Answer
A:
Information Systems, Inc. parent company of
Databaserecords.com was formed by Troy Williams Private
Investigator who has performed corporate and private
investigations with over 16 years experience.
|
Question
Q:
What is the largest percentage of your
business?
|
Answer
A:
Pre-employment background investigations, tenant screening
companies, and other resellers of information. |
Question
Q:
What makes up your current client base?
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Answer
A:
We have many Fortune 500 companies, as well as small to
medium-sized companies. |
Question
Q:
How do you acquire information from over
3,000 counties in the U.S.? |
Answer
A:
We have Information Providers (IP's) whom actually visit
each government center or courthouse in the U.S. In some
counties we have enough volume to maintain an IP full time
at that facility. There are some counties in which we
purchase electronic access, although the percentage is small
nationwide, as most county governments are not there yet. |
Question
Q:
Is there a nationwide criminal search
available that searches every county in the US at one time?
|
Answer
A:
No, not even the Federal Bureau of Investigation (FBI)
has every county in the US linked to their system. |
Question
Q:
What is the difference between a courthouse
search and a database search? |
Answer
A:
A courthouse search is a search from the actual court
records, and is up-to-date as the last entry in that file
for the past 7 years. A database search is as current as the
last update of that database as each county varies. |
Question
Q:
What does
NCIC
stand for and who is allowed to access it?
|
Answer
A:
NCIC
stands for National Crime Information Center and only
government officials with the "need to know" have the right
to access it's information. |
Question
Q:
Is Databaserecords.com better than an NCIC
check? |
Answer
A:
Yes, county records are where the actual case begins and the
record of everything that occurs in that case is listed at
the county level. The
NCIC
has only partial participation from states around the
nation. A U.S. Department of Justice study states that only
40 states report criminal information to
NCIC,
and even the states that do report cannot ensure that every
county or parish in that state has given them every case and
the result of every case that has been filed. |
Question
Q:
What days of the week do you accept criminal
searches?
|
Answer
A:
Database searches are available seven days a
week, 24 hours a day, 365 days a year on our website and fax
machine. |
|
A:
All other searches that require manual retrieval are
accepted seven (7) days a week, 24 hours a day, 365 days a
year, however, will only be processed during regular
business hours; Monday through Friday 8:00 AM - 5:00 PM
central standard time. We observe all Federal Holidays and
some state and local holidays. |
Question
Q:
What is an "Instant Search"? |
Answer
A:
Instant searches are database searches in which search
results are returned to your browser instantly within
seconds.
A:
"Onsite Criminal Search" - These searches are manual
courthouse searches in over 3,000 counties in the US,
Province in Canada, and in Puerto Rico. Because of limited
volume, these searches take one to three business days to
retrieve the results and e-mail them back to you via our 256
bit encrypted server.
A:
"Driving Records Search" Databaserecords.com is a direct
provider of Motor Vehicle Reports in all 50 U.S. States
excluding Washington state. Databaserecords.com strictly
adheres to the regulations imposed under the Drivers Privacy
Protection Act (DPPA)
and requires its clients to abide by this law as well.
Turnaround times are approximate and subject to delays and
changes out of the control of Databaserecords.com. |
Question
Q:
Is there any place in the U.S. that you
cannot retrieve information within the same parameters you
state? |
Answer
A:
No, we can return results in any county
within one to three business days with onsite criminal
searches. |
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