Question
Q:
What kind of experience do you have and how long have you been
in business?
Answer
A:
Information Systems, Inc. parent company of Databaserecords.com
was formed by Troy Williams Private Investigator who has
performed corporate and private investigations with over 15
years experience.
Question
Q:
What is the largest percentage of your business?
Answer
A:
Pre-employment background investigations, tenant screening
companies, and other resellers of information.
Question
Q:
What makes up your current client base?
Answer
A: We
have many Fortune 500 companies, as well as small to
medium-sized companies.
Question
Q: How
do you acquire information from over 3,000 counties in the U.S.?
Answer
A: We
have Information Providers (IP's) whom actually visit each
government center or courthouse in the U.S. In some counties we
have enough volume to maintain an IP full time at that facility.
There are some counties in which we purchase electronic access,
although the percentage is small nationwide, as most county
governments are not there yet.
Question
Q: How
long has it taken to obtain your nationwide network of IP's?
Answer
A:
More than 15 years.
Question
Q:
Will Databaserecords.com grow into other areas of information?
Answer
A:
Yes, we are in the process of adding many other public records
for background investigations daily and we will provide the
updates and news on or website.
Question
Q: Is
there a nationwide criminal search available that searches every
county in the US at one time?
Answer
A: No,
not even the Federal Bureau of Investigation (FBI)
has every county in the US linked to their system.
Question
Q:
What is the difference between a courthouse search and a
database search?
Answer
A: A
courthouse search is a search from the actual court records, and
is up-to-date as the last entry in that file for the past 7
years. A database search is as current as the last update of
that database as each county varies.
Question
Q:
What does
NCIC stand for and who is allowed to access it?
Answer
A:
NCIC stands for National Crime Information Center and only
government officials with the "need to know" have the right to
access it's information.
Question
Q: Is
Databaserecords.com better than an NCIC check?
Answer
A:
Yes, county records are where the actual case begins and the
record of everything that occurs in that case is listed at the
county level. The
NCIC has only partial participation from states around the
nation. A U.S. Department of Justice study states that only 40
states report criminal information to
NCIC, and even the states that do report cannot ensure that
every county or parish in that state has given them every case
and the result of every case that has been filed.
Question
Q:
What days of the week do you accept criminal searches?
Answer
A:
Database searches are available seven days a week, 24 hours a
day, 365 days a year on our website and fax machine.
A: All
other searches that require manual retrieval are accepted seven
(7) days a week, 24 hours a day, 365 days a year, however, will
only be processed during regular business hours; Monday through
Friday 8:00 AM - 5:00 PM central standard time. We observe all
Federal Holidays and some state and local holidays.
Question
Q:
"Instant Search"
Answer
A:
Instant searches are database searches in which search results
are returned to your browser instantly within seconds.
A:
"Onsite Criminal Search" - These searches are manual courthouse
searches in over 3,000 counties in the US, Province in Canada,
and in Puerto Rico. Because of limited volume, these searches
take one to three business days to retrieve the results and
e-mail them back to you via our 256 bit encrypted server.
A:
"Driving Records Search" Databaserecords.com is a direct
provider of Motor Vehicle Reports in all 50 U.S. States
excluding Washington state. Databaserecords.com strictly adheres
to the regulations imposed under the Drivers Privacy Protection
Act (DPPA)
and requires its clients to abide by this law as well.
Turnaround times are approximate and subject to delays and
changes out of the control of Databaserecords.com.
Question
Q:
What information do you provide in your searches?
Answer
A:
Index information to include case number, offense, date of
offense or filing date, disposition of case and date of
disposition.
Question
Q: Is
there any place in the U.S. that you cannot retrieve information
within the same parameters you state?
Answer
A: No,
we can return results in any county within one to three business
days with onsite criminal searches.
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