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You pay for our search service, not the
results. We will not grant a refund after a
search has been conducted, except in the
following instances ONLY:
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In the event you were
charged more than once for a single
order. All such claims require
submission of valid proof of purchase
reflecting the charges. Refunds granted
may take up to three weeks to show a
credit on your statement.
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In the event you did not
receive your results.
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In the event data we
provided is proven to be inaccurate. All
such claims require submission of faxed
valid documents and source information
proving the provided data was
inaccurate. Refunds would be granted
based on the documents received and the
additional research conducted. Refunds
granted may take up to three weeks to
show a credit on your statement.
To submit a claim for a refund, please email
your request to support@databaserecords.com |
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