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You pay for our search
service, not the results. We will not grant a refund after a search has
been conducted, except in the following instances ONLY:
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In the event you were charged more than once for a
single order. All such claims require submission of valid proof of
purchase reflecting the charges. Refunds granted may take up to
three weeks to show a credit on your statement.
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In the event you did not receive your results.
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In the event data we provided is proven to be
inaccurate. All such claims require submission of faxed valid
documents and source information proving the provided data was
inaccurate. Refunds would be granted based on the documents received
and the additional research conducted. Refunds granted may take up
to three weeks to show a credit on your statement.
To submit a claim for a refund, please email your
request to
support@databaserecords.com
or
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